NOT useful, MY3CONNECT - here is their response to the fact that my dongle was cut off the internet:

RE: Feedback from Hutchison 3G web site - Category: Email-me-Mobile Broadband - +447883918140Thursday, 19 August, 2010 13:20
From: "Responsefrom3@3mail.com" Add sender to ContactsTo: emily_gyde@yahoo.co.ukDear Emily,

Thank you for your recent enquiry.

To protect our customers’ data, we can only respond to an email address that has been registered with us.

You can update your contact details and registered email address via your My3 account so that in future we can respond directly to your e-mail. Alternatively, please let us know your contact number and we'll call you back.


Or, if you'd prefer, call us on 500 FREE from your Three mobile (or 0843 373 0500 from any other phone*) and we’ll register your details over the phone and help with your query.

Either way, we’re happy to help.

Best wishes,

Bhavana Singh
Three Customer Services
0843 373 0500
www.three.co.uk. Welcome to our network.

*(5p/min from a BT landline, other networks may vary).


TRACKING NUMBER: A00004480254-00013045152

-----Original Message-----


From: welcome@three.co.uk
Sent: 13 Aug 10 17:35:02
To: <3_customer.services@3mail.com>
Cc:
Subject: Feedback from Hutchison 3G web site - Category: Email-me-Mobile Broadband - +447883918140



Forename: emily
Surname: gyde
Email: emily_gyde@yahoo.co.uk
DOB: 14/04/1963
Contact No: +447883918140
Postcode: CO151FH
Three No: +447883918140
Feedback:
I was recently sent two downloads to update my mobile broadband but I didn't download them - one was mandatory. Could you send them again please?