Funny I couldn't get onto YAHOO MAIL this morning...I 'knew' that there would be a reply from RUTH BEATTY waiting for me...but I was unable to log on for ages...and now I am finally allowed to access my mail.
Here it is:
FW: FW: URN 97621294-Miss GydeMonday, 22 November, 2010 18:26From: "Ruth.Beatty@npower.com"
Dear Miss Gyde
I recognise that you are clearly not accepting our proposal. Therefore I will discuss your case again with our Head of Customer Relations and come back to you by close of business 26/11/10.
Kind regards
Miss Ruth Beatty
Operations Manager
Executive Complaints
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