This is my next email to MS STEELE:


Perhaps I didn't make myself clear in the last email MS STEELE.



Yes, I was wrong to claim that I have been charged 58p per unit - that was an error.



What I am not wrong about though is that having given two meter readings and from two different meters - I was charged the same amount for the gas usage - even though one gas usage figure was nearly half of the other.



I have all of the evidence and will take this to court, if necessary.



NPOWER appears to be charging ONE STANDARD CHARGE - regardless of how much or little gas, a customer has used.



This breaks so many laws - I cannot even begin to imagine how many.



Kindly make sure that my gas bill is brought down to the level consonant with a realistic price for one person living in a one-bedroomed flat and using a minimum of gas.



I estimate that this should be about £2 per week.



I have been living in this flat for roughly 40 weeks.



Therefore my total gas bill should be around £80.



I have had to pay over 4 times this amount.



NPOWER would do well to reimburse me the difference immediately because the above will all come out in court if NPOWER does not.



Kind regards,



Emily Gyde



i now have to type in a GREEN code: capot