...and what's new this monday evening, dazzlenation?...oh i see...no change upon your part....anyway, i've just had confirmation that the letter containing the information asked for by the communications ombudsman has been received...including an SD card with all of the relevant gmail correspondence as well as photos of letters/documentation etc etc.....hmmm...it is slightly odd to read that the image is etc etc but there you go...signed for by 'dave':

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