"...the dripping taps" replies BI online...oh yes - I have just sent another email to CHP...because both the hot and cold bathroom basin taps have begun to drip....inquiring if the plumber who comes to stick that radiator valve back on...can do both jobs at the same time...and yes, it has been about a fortnight since I sent that first email....and not heard a thing back...but then I didn't suppose that I would do...seeing as CHP didn't appear to have CC'd aaron services ltd, in relation to the email addresses etc etc...anyway, I take it that the following is the 'start-date'?....see previous post....go figure:

https://www.bbc.co.uk/weather/2652974