...and what else?....well, CHP has just sent me another email...'how did we do?' in relation to those two plumbing jobs, I suppose because I didn't click on the questionnaire link...and I am happy to report that both jobs, have now been completed....number 1 - the radiator valve is 'back on' and number 2 - which was a very difficult number and only a very experienced plumber could have handled it....and yes, I can remember 'crap taxidermy' saying "they'd have to replace the taps" and not just the 'valves' inside...that my flat's bathroom basin now sports two new non-dripping taps....and so I am very happy indeed....LOL....see previous notes/posts upon all of that....go figure.