...and what's new this sunday evening, then?...well, I was to check back through files....to find all of those CHP 'raised jobs' letters....to have a look at what had happened - regarding 'repairs' in this flat, 2015....the year of the 'naked cycling rally' ha ha ha...when brian had joined the ranks of etc etc...and I had ended up 'back at the ranch' etc etc as a consequence...and so I had gone back through those letters...in order to find out what had been going on....anyway, I was to find a letter with the name 'brian keen' upon it - I had written it down for some reason - the name of the plumber?....to then remember one of pat's operatives....who had made up the name as a memory aid to 'you-know-what'....anyway, that was the wider issue....I am now confronted with a smaller issue...that of the bathroom basin....here is the letter that I have just sent off to CHP along with attached photos....go figure: