....and what's new this thursday evening, dazzlenation?...well, i've just had a reply from ms whyte at the ombudsman - who has done some marvellous work getting it all through....now it only remains to be seen - how O2 will respond....luckily, they've already agreed to most of it....she's upped the 'goodwill gesture' to £100....instead of £75....which i think is only fair...oh and she's underlined the fact that I will no longer be an 02 customer....the accounts will be finally closed...nothing to pay and no more debt collection agencies etc etc...isn't it all just wonderful?

...additionally, remember that letter I had sent to telefonica?...well, somebody had opened it, at that address in slough...then popped it back into its envelope and returned it to me, via post today....oh I had dated the letter - the 17th of July 2024 - the date that O2 was to cut me off...as it goes, eh?

anyway, oscar was to commend me, with a laugh for my 'persistence'...what a relief etc etc...which has evidently paid off...lol...after so many months of struggle....so many 'threats' etc etc....going back such a long way....not just this year, with 02...right back to the initial over-payments taken last year by DD.

and let me see....CHP has finally got hold of 'christine' from prestige (who had left me yet another message upon my ansaphone, the other day)....and so more good news....go figure: