....and what's new this monday evening, dazzlenation?...well, first up - O2 have finally got in contact...to tell me that they are reviewing the 'request' regarding a certain amount in the first email but no account is mentioned....the second email stated that it will credit my first account with £250 and then a third email stated that they will credit it with a further £100 and would refund £52 but not £52.27 - oh and to make matters worse...after I had forwarded all of those emails to Ms Whyte - the third email then disappeared....plus the correspondence was all forwarded to 02 mailing system even though i had opted to exclusively send the whole lot to ms whyte's address and leave them out of the loop for the time being...and so now I am figuring that 'tard-world' has hacked my laptop or something like that....and of course, they'll all pay for 'that one'....go figure: