....and what's new this tuesday evening, dazzlenation?...well, remember how O2's system had mistakenly created two accounts....well, ms whyte appears to have got the wrong end of the stick regarding etc etc....and in relation to that £52.27 amount taken....perhaps I should send her a snip (without too much detail) of my bank statement.....nota bene, in 02's reply - they have already mentioned how they would like to refund that immediately (my bank took it back - months ago now)...."direct debit fraud" replies BI online....yes and so not about 'accounts' at all....just pure fraud eh?...oh and i'd better send another email just to make it plain...something along the lines of...the first two amounts were linked to two accounts - the second account was made in error, as 02 have admitted, a computer system error - however, the £52.27 amount doesn't appear to be linked to either account and so why was that amount taken from my bank account?....go figure:

anyway i can remember - in that clacton o2 store - quite some time ago now before they all did a 'runner' - owing money, according to donna etc etc.....anyway, a customer had got rather angry with rodway's blond adoptee.....told him that he wouldn't leave the shop, until he had sorted it out....which he then did....precisely the same situation regarding O2's computer system....the setting up of a second account in error....which was easily cleared up, during that phonecall upon 'blond adoptee's mobile to whoever controlled etc etc....although once that shop had closed down and i then had to either ring up or email 02 to sort it out....i was repeatedly stonewalled...for months and months...until i eventually got the ombudsman to intervene etc etc...o2 then sent her an email - admitting to the second account having been set up in error....offered to repay that £52.27 and also a 'goodwill' gesture of £75 regarding those overpayments in relation to that £30.13 amount etc etc....and so on the whole, all good - eh?....go figure.