i have decided to send the following email to T BROWN this Tuesday morning...because I just 'know' that they won't get their act together...to send me confirmation of the booking upon Thursday etc etc...see previous notes upon this 'ongoing saga'...

as follows:

Dear T BROWN/CHP

Job description: ref only - S&F radiator valve

Job ref number: 80743424

I formerly requested a booking for the above job, upon the 31st of march 2016.

Could you possibly cancel the above date (if you have already booked it upon your system) and change the date to a morning appointment upon the following thursday, the 7th of april 2016?

Kind regards

Emily Gyde flat 2, belle court, ellis road, clacton on sea, CO15 1FH