......and what's new this saturday morning, dazzlenation?..."that's weird - there's nothing registered upon the system".....hmmm...let me backtrack....regarding what is most probably going to be an ongoing 'boiler trouble' saga...as follows....firstly, yesterday evening - my new worcester boiler registered that it needing topping up - the pressure had gone down to 0.7.....i realised that i couldn't remove the wooden panel in order to top it up and emailed CHP etc etc...to then remember that they didn't work at weekends and that their number was then relayed onto an emergency out of hours service number......and so i got onto that out of hours service at just after 6am this morning and learned that aaron services ltd has now been taken over by etc etc....anyway, i waited for ages...until a softly spoken young man answered....hmmm.....after explaining to him the problem...which needs an update....at first, the boiler was registering 0.7 but within the hour and i hadn't used the hot water or heating system, at all...it was registering 0.5 and so i  turned the boiler off at the fusebox because otherwise it would have gone into complete shutdown....i then had a look online - to find out upon a 'worcester boiler' search....that if the pressure had gone down that steeply and in so short a time - then it was almost definitely a leak....i then managed to get the wooden panel off and so turned it off using the plug switch, as well....the young man made a note of it all but sounded surprised when i asked him for a job reference and questioned it...now why would that be because the last time that i had needed emergency repairs via that out of hours service - i was given a job reference number, which i then used - to enquire further etc etc....anyway, the young man then said "543" as if he were making it up on the spur of the moment and then added "oh and 996"...anyway, a couple of hours later on - i then decided that it was such a lovely day - at just after 8am....that i decided to call that out of hours service again, to ask if the operator could forward my mobile number to their plumber so that he could call me when he was 'on his way' and that wherever i was, at the time - i would be back in 5-10 minutes....the second operative told me that was fine....he would make a note of it upon the system...the plumber would call me 'on route'....additionally, he was to tell me that no job had been registered previously....no 543 or 543996 for that matter....and what else?...well, it could be a 24 hr wait for an emergency plumber....probably more, i'd guess...no working boiler for the weekend...as it goes, eh?....oh and what's new in comments - dazzlenation?....tards-at-work, again.....and so whoever thinks this is 'amusing' - needs their head examining, i'd say....go figure: