....and what else, dazzlenation?...well, i'm not entirely 'out of the woods' yet regarding that whole O2/Telefonica/Moorcroft horrorshow as yet....guess what came in the post, today?....not one but two cheques from Telefonica - identical letters apart from the payee ID and the cheque number....both cheques for £152.27...and so twice the amount that had been agreed etc etc....along with another threatening letter from Moorcroft (27/11) - demanding payment for one of those accounts - which apparently now stands at £687.35....er....and so why hasn't O2/Telefonica told moorcroft that they have waived both debts?....and if they have not - then why not....or is it moorcroft that is to blame for this 'error' etc etc....anyway, i am sure that the ombudsman will be able to provide the 'guidance' necessary in order to proceed through this new 'minefield' in the later stages of etc etc....and so i'll post further updates upon 'the whole thing' - in the near future etc etc....go figure.