let's have a look at the email then...oh it's in green 'surprise surprise'...reminds me of that DTO manager who used to always use a 'green pen'...see previous notes upon 'that one'...

although it is no surprise...to see that nobody is backing down upon 'this one'...go figure...

anyway, this is all such a farce, isn't it? I have outed the ill for what they had been hoping to do...and so now, presumably...they will be unable to go ahead....

what else? Monday the 8th of august?....why not, eh? i'll send an email back tomorrow...saying that the booking can go ahead....it is obviously not that 'urgent' - seeing as Monday the 8th of august is nearly 3 weeks away....which then begs the question why 'tony' needs to do such a thorough test...2/3 hours...is that 'normal'? this is a one-bedroom flat and not a mansion...go figure...